Enquire Us

Terms & Conditions

Last Updated: 21st May, 2026

Welcome to https://www.5starhotelsindelhi.com, a specialized travel portal of The Indian Voyage. By accessing this website and using our services, you agree to comply with the following Terms & Conditions. These terms are a legal agreement between you (the guest) and Green View Voyage Pvt. Ltd.(CIN Number U63040DL2010PTC201816)

1. Legal Identity and Ownership

This website is owned and operated by Green View Voyage Pvt. Ltd. (hereinafter referred to as "the Company"), with its registered headquarters at 701, Tower 1, Assotech Business Cresterra, Sector 135, Noida, UP, 201301. Our flagship brand is The Indian Voyage.

2. Independent Operator Status

The Company acts as a private, independent travel consultancy and tour operator. We are not the official website of any hotel mentioned in our website. We provide private booking assistance ,  we can combine sightseeing with hotel booking  and curated travel packages.

3. Authorized Partnerships & Package Customization

Green View Voyage Private Limited (CIN: U63040DL2010PTC201816) operates under its premier brand, The Indian Voyage, as an Authorized Travel Partner for a curated selection of hotels in delhi, leveraging over a decade of professional relationships and significant business volumes, The Indian Voyage provides guests with exclusive discounted rates and confirmed inventories, offering a comprehensive 'One-Stop' booking experience. We specialize in Package Customization, where The Indian Voyage adds value to raw resort inventory through expert planning, photography-focused safari coordination, and seamless ground transportation. While we are an authorized partner, we are not the owners or official direct websites of the individual hotels or  resorts mentioned on our website.The Indian Voyage provides the essential service of navigating these complex booking requirements for our guests as part of their broader travel package, acting as a transparent, independent bridge between properties and travelers. 


4. Booking, Payment, & Confirmation Policy

  • Payment Methods: For a secure and transparent experience, we accept payments through our integrated online payment gateway, via UPI, or through direct NEFT/IMPS bank transfers.

  • Payment Recipient: All payments must be made strictly to the official corporate bank accounts of Green View Voyage Pvt. Ltd. We never request or accept payments in the name of individual resorts or government park authorities.

  • Confirmation Process: A booking is considered officially confirmed only once the Company has received the required payment and shared a formal confirmation message from our end.

  • Voucher Issuance: Following confirmation, we will issue official Hotel/Resort Vouchers for your stay.


5. Pricing, Cancellation, and Refund Policy

  • Unified Quoting: For your convenience, we provide a single, all-inclusive quote for our travel packages which include hotels stay , transfers , local sightseeing and guide service.  This quote combines our professional management fees with third-party costs.  We do not charge separate service fees.

  • Resort Component Refunds: The refundable portion of your unified quote is subject to the specific cancellation timeline and penalty structure of the Hotel and resort property involved.

  • Independent Consultancy: Our unified price reflects the value of our 15+ years of expertise, real-time inventory management, and end-to-end booking facilitation provided by Green View Voyage Pvt. Ltd.

7. Limitation of Liability & Third-Party Services

"While we are dedicated to organizing a world-class travel experience, it is important for guests to understand the operational structure of National Park tourism:

  • On-Ground Services: The actual delivery of services—including resort accommodation, food quality, guide service  and vehicle maintenance—is provided by third-party,  private hotels and government-authorized guide.

  • Exclusion of Liability: Green View Voyage Pvt. Ltd. is not liable for changes in government regulations, monument fee ,  sudden closures due to weather or administration, or operational failures of third-party vendors. However, we are committed to acting as your dedicated advocate to resolve any disputes or issues that may arise during your journey."

8. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising out of the use of our services shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.